FAQ – DO IT YOURSELF PATIO KITS
Find answers to commonly asked questions and gain valuable insights about our products and services.
Your Ultimate Guide to Do It Yourself Patio Kits
WHAT IS IN A KIT?
A typical kit contains roof sheets, beams, posts, brackets, connectors, fixings, guttering, (concrete if in footings), downpipes and flashings along with roof plan construction drawings that detail specific instructions manual relevant to your project.
CAN WE BUILD IN CYCLONIC AREAS?
Yes, all kits on the website have the wind rating listed and, at a minimum are rated to N1/N2 however, cyclonic wind rating require special engineering, they can be designed and engineered to accommodate cyclonic wind ratings up to C4 and are therefore suitable for most regions in Australia. Contact orders@onlinepatios.com.au to customise your order to the wind rating in your area.
WHAT IS A SKILLION ROOF?
This is known as a flat roof and only has a fall of two degrees (40mm in every metre of roof).
This type of roof is ideal under the gutter, attached to a wall or as an insulated flyover being the most popular option. The skillion roof is a simple and economical design that can help overcome a number of challenges that you may face when adding a new outdoor space to your home.
WHAT IS A FLYOVER ROOF?
Ideal if you are wanting to gain an extra 600mm (approx.) in height and have extra light and ventilation into your patio/carport area. It is also perfect if you are wanting to install a fan to keep you even cooler on those hot summer still days. A flyover roof can be installed on either a tile or a Colourbond roof and will be attached to your house roof and wall frame using Extender Brackets.
WHAT IS A FREESTANDING ROOF?
Exactly as it says, this type of roof is not attached to anything and will have a minimum of four 90mm x 90mm posts concreted into 1m footings in the ground. They can also be bolted to a slab with a 90mm x 90mm post with a 250mm x 250mm plate welded at the bottom.
CAN DOWN LIGHTS AND FANS BE INSTALLED IN A KIT?
Yes! But only in an insulated panel corrugated or trimdeck ribbed roof for Patio, pergola, awning or carport.
There is no hole drilled in the insulated panels as we don’t know the location or the panel you require for the light.
Smart down light or downlights (3 colour selection)
NB: You will need to engage a licensed electrician to install all lighting and power points.
CAN WE INSTALL FANS AND LED DOWNLIGHTS?
If the patio or carport is above 2.4m in height, you can also install a fan however the best roof is an flyover option if you are wanting to install a fan or roofs above 2.7m in high for wall or fascia mounted patios, pergola and awnings.
DO YOUR PRODUCTS COME WITH EVERYTHING I NEED FOR INSTALLATION?
Yes! Our patio, pergola, carport and awning products include all the required parts and hardware you need to assemble them. We’ll provide detailed installation instructions, engineering roof plan as well as some YouTube videos.
Please note: whilst all structural components and fixings are included for concrete footings, the concrete mixture is not provided (see bag for instruction’s). (special carport kits don’t come with concrete) Please ensure you source the required concrete, prior to digging the footings to allow for a smooth installation process.
DO I NEED COUNCIL APPROVAL FOR MY KIT?
Yes, See the QLD,ACT and NSW Guidelines for a general overview, or contact a private certifier in your area however, your local council also has their own unique set of rules and policies and as such you must inquire with them. We will provide you with the required engineering, form 15 and a plan for the patio/carport kit order.
HOW LONG DOES DELIVERY TAKE?
All orders are dispatched within 10 – 5 business days, dependant on stock availability and power coating you choose. Delivery times may vary between 10-15 business days once items are dispatched from our warehouse, dependant on the delivery address.
WILL I BE KEPT UP-TO-DATE WITH THE PROGRESS OF MY ORDER?
Yes. We pride ourselves on open communication with our clients and will make sure you know when your deliveries will be taking place.
IS THERE A WARRANTY ON YOUR PRODUCTS?
Yes, all our patio, pergola, carport and awning products have up to a 15-year manufacturer’s warranty over your product. This gives you peace of mind with your purchase.
NOTE: All our DIY kits supplied via this website are standard materials, if you live 1km from the water, if you live with in 1km of water please contact us at https://onlinepatios.com.au/pages/contact and we will provide you with quotation for Marine Plus materials.
NB: The standard material at Online Patios Pty Ltd and www.onlinepatios.com.au used within 1km of salt water is entirely at the owe risk. Warranty doses not apply to any items damaged by you in the process of construction. Online Patios Pty Ltd will not be liable for any damage sustained in the construction process.
DO I NEED PROFESSIONAL INSTALLATION?
Our products are designed for do-it yourself installation by the homeowner. Although many homeowners have successfully installed their own patio, pergola and carport without help, we do recommend engaging a professional tradesperson for installation. If you are unsure or want additional peace of mind. With our detailed drawings and installation guides, installing one of our high-quality kits is achievable as a DIY project. We are always happy to answer any questions and provide guidance to help you complete your installation smoothly.
DO YOU TAKE CARE OF COUNCIL PERMITS, RELAXATIONS AND PLANS?
No. You will need to arrange this yourself with your own private Certifier. We will however provide you with the required engineering, Form 15 and a plan of the patio/carport kit ordered. Each State within Australia has its differing requirements when it comes to installing a class 10a structure, therefore we recommend you contact your local council to obtain the correct information in regards to size and setback requirements etc.
CAN I CANCEL MY ORDER AFTER IT HAS BEEN PLACED?
If you cancel within 24 hours of placing your order, we can provide a full refund. After this time, as your materials are custom made and will have been sent to manufacture, no refunds will be permitted.
WHAT BUILDING MATERIALS DO YOU USE?
Our products are constructed using painted steel roofing products designed & tested for the Australian standards, as well as insulated roofing products. These materials are designed to withstand the harsh Australian climate.
All our DIY Patio/Pergola and Carport kits are custom engineered.
WHAT SIZE OPTIONS ARE AVAILABLE?
We offer complete customisation when it comes to sizing. Before adding a product to your cart, mark sure the measurements are correct, (ask us to send a how to measure https://onlinepatios.com.au/pages/free-how-to-measure ) you can select your desired width, length, and roof style. This allows you to tailor your patio, pergola, carport or awning to your exact specifications needed for your kit.
DO I NEED TO ARRANGE ANYTHING?
If you have any specific requirements for delivery, at the front of your property, you will need to notify us as soon as possible. Most deliveries are made by a crane truck with a reach of 12m so please take this into consideration when notifying us. Also, as per the above, any permits, relaxations etc. will need to be organised by you before you begin construction.
When to DIY and When to Call the Pros
Embarking on the journey of building your dream patio comes with choices. Here at Online Patios, we want to guide you through making the right decisions for your unique vision.
If you’re a hands-on enthusiast with a straightforward vision, our Do It Yourself Patio Kits are an excellent choice. These kits, designed with your convenience in mind, empower you to create a stunning patio or carport space effortlessly. With step-by-step instructions and premium materials, each kit is a testament to our commitment to quality.
D&C Patios
However, we understand that intricate designs or those who prefer a hands-off approach might be better suited to professional assistance. That’s where D&C Patios steps in. Offering professional building services, their team of skilled craftsmen specialises in bringing dream outdoor spaces to life. If you're located on the Gold Coast or South Brisbane, you can contact them on 1300 133 381.
Reach out for any enquiry
If you’re still pondering more questions, it’s time to connect with our team. Feel free to drop us a line, shoot us an email, or give us a call. No question is too big or small—we’re here to assist you every step of the way.