The sales team were great from the get go and were very accommodating to requests and changes to the quote. The quality of the construction was brilliant, I am very pleased with the result, insulated roof with downlights. the pictures speak for themselves. Thank you Angela for all your patience.
Hi Kessr,
Thank you so much for your kind words! We’re thrilled to hear you’re loving your new patio. It was an absolute pleasure working with you, and I’m so glad we could accommodate your requests along the way.
Your photos truly do speak for themselves - what a fantastic result! Thank you again for your business and we look forward to assisting you on your next project.
Warm regards,
Angela & the Online Patios Team
We have purchased a 6x6m carport and a 3x9m carport from Online patios. The 6x6m was the best price we could find for a good quality diy kit, the team there was also very responsive about questions to do with council approval docs, engineering drawings etc.
Out 3x9m kit was slightly cheaper at another online seller but OnlinePatios matched their price straight away. For fairly experienced renovators the instructions were mostly clear and easy to follow. The kits are easy to put up and we'll thought out, you don't have to buy any extra materials at all, it's all in the kits. Both our patio and carport look fantastic, modern, clean and very professional.
We would 100% recommend the product (in our case insulated panels) and the staff are very responsive and helpful, if we ever need another carport or patio, this is the place we'll go.
Hi Luke,
Thank you so much for your fantastic review! We're thrilled to hear that both your 6x6m carport and 3x9m and patio turned out exactly as you'd hoped. It's great to know the kits met your expectations for quality, value, and ease of assembly.
We’re always happy to assist with council documentation and pricing where we can, and it's wonderful to hear our team could support you throughout the process. Your feedback on the finished look means a lot, and we’re so glad you're enjoying the final result.
Thanks again for your recommendation - looking forward to helping you with your next project when the time comes!
The Online Patios Team
Really like the quality of most of the kit. The main rear beam and starl upright poles not up to standard so had to buy extra heavy duty poles and beam. Other than that roof panels really good quality
Thank you for your review - we really appreciate your feedback.
In regard to your comment about the rear beam and posts not being up to standard, would you be able to provide a bit more detail? This is the first time we've been made aware of any concerns.
From our records, you originally purchased a timber fascia/wall kit. After the kit was delivered, you decided to change to a flyover style, which required the purchase of additional materials to complete the installation.
For reference, we supplied a 150mm x 65mm beam and 3 x 90mm x 90mm aluminium posts - both of which meet the engineering requirements for the original kit. However, because the style of the patio was changed post-delivery, the posts provided would have been too short for a flyover patio installed into footings. A flyover setup would also require an additional beam, extenda brackets, and barge capping to meet specifications.
If you'd like to discuss this further, please don’t hesitate to reach out - we’re always happy to help.
Competitive price and great quality kit. We were able to install ourselves with the help of a panel lifter. Company was very responsive to all of my questions. Absolutely recommend to everyone.
Thank you so much for your kind words! We're thrilled to hear that you found the quoting process easy to understand, the kit high quality, and the price competitive.
It’s great to know the installation went smoothly — a panel lifter definitely comes in handy! We're also glad our team could assist promptly with your questions along the way.
We really appreciate your recommendation and support. If you ever need anything in the future, don’t hesitate to get in touch.
The guys at Online Patios were amazing. They were always available to answer any questions. The delivery was well organised and arrived on time.
Thank you for your lovely feedback! We're so glad to hear you had a great experience with your insulated patio kits.
It’s wonderful to know our team was able to assist with your questions and that delivery was smooth and on time. We really appreciate you taking the time to share your experience.
If you need anything else down the track, we’re always here to help!
I couldn’t be happier with my experience shopping at Online Patios! From the moment I landed on the website, everything was super easy to navigate. I was looking for a 5m x 3m freestanding patio and found exactly what I wanted at a great price.
Shipping was faster than expected, and the kit arrived in perfect condition. Assembly instructions were clear, and everything feels sturdy and high-quality. We've already hosted multiple backyard lunches/dinners and received tons of compliments!
Customer service was also excellent—I had questions about specific items, and they got back to me offering their professional recommendations for the best outcome. Overall, I highly recommend Online Patios for anyone looking to upgrade their outdoor space. Stylish, affordable, and reliable!
Wow — thank you so much for your fantastic review!
We’re absolutely thrilled to hear that your experience with Online Patios was such a positive one. It's great to know the website was easy to navigate, your 5m x 3m freestanding patio kit arrived quickly and in perfect condition, and that the installation went smoothly.
It sounds like your new patio is already getting plenty of good use — we love hearing that you’ve hosted multiple gatherings and received so many compliments! That’s exactly the kind of outcome we aim for.
Thank you again for your kind words and recommendation. If you ever need anything in the future, we’re just a phone call or email away.
Right from start to finish, this was a seamless process with the guys from "Online Patios". From quote measure to my own installation. I was pleasantly surprised... price was great. And the kit was Totally inclusive, right down to the Rivets... pull the trigger... you won't t be disappointed.. It will add thousands to your property.....
Thank you so much for the fantastic feedback!
We're so pleased to hear the whole process was seamless for you and that the kit had everything you needed — right down to the rivets! It’s great to know you found the price competitive and that you're happy with the end result. We agree – a quality patio or carport can add real value to your property.
Thanks again for choosing Online Patios!
Buying a patio was so easy through Online Patios. Staff were friendly and easy to deal with. Explained everything we asked. It was easy to get it all cleared through council with the info they gave and builders put it up without hassle. Such a great experience for us overall!
Thank you for the wonderful review! We're so glad to hear that the process was smooth from start to finish and that our team could provide the support and info you needed. It’s great to know everything went through council easily and the build was hassle-free. We really appreciate your kind words and are thrilled you had such a positive experience with us!
So easy to construct. Great communication and help when needed. Patio uses good quality materials and we are extremely happy with the end result
Thank you so much Peter for your great feedback! We're really happy to hear the DIY build was straightforward and that our team could assist when needed. It's fantastic to know you're pleased with the quality of the materials and the finished result. Enjoy your new patio, and thanks again for choosing Online Patios!
I was looking for a Patio roof over my entertaining area. Online Patios had the exact Patio I was after & at the best price too. I decided to DIY which was an easy process to install. Thanks to Nicole & the Online Patios Team for a great experience. Keep up the good work guys.
Thank you for the great review!
We're so glad you found exactly what you were looking for at the right price. It's great to hear the DIY install went smoothly and that Nicole and the team could help make the process a positive one. Enjoy your new outdoor entertaining area, and thanks again for choosing Online Patios!
have ordered a couple of kits for clients and the feedback from them was extremely happy and no complaints at all and could be easily installed for any DIY project
Thank you for your continued trust and support!
We're delighted to hear your clients are happy with the kits and found them easy to install. It’s great to know our products work well for DIY projects. We look forward to assisting you and your clients again in the future!
I purchased two patio roofs from Online Patios, both insulated (50mm and 75mm). Great service, fast delivery, high-quality product. Only recommendations are:
1) Inform customers that 50mm is on the thin side for mounting lights, most lights are too thick to easily fit in. So insulated roof thickness is not merely about insulation, but also about mounting lights.
2) Quality of WiFi downlights poor. Purchased 24 lights, half have broken down after 1 year. Of course, light bulbs are consumables, but not at this pace and price ($65 each). I have replaced theme one after one by $16 lights from Bunnings, which seems to hold up better.
With some expert advice during the quoting and configuration process, which was super easy, our kit arrived in a matter of days exactly as ordered. The kit included everything we needed down to the very last bolt. To help save time, we had already arranged an installer who decided to cancel at the last minute. The team at Online Patios helped us to find a couple of experienced installers at very short notice. Nothing was too much trouble, and we are delighted with the final result.
We're glad to hear that you had a good experience with us - and your outdoor space now looks amazing! Thank you for your positive feedback, we appreciate it!
A few years ago, we purchased a DIY patio kit from Online Patios, and it's been one of the best home improvements we've made. With assistance from my father-in-law, we assembled it over a weekend. The kit came with all the necessary components and clear, easy-to-follow instructions, making the installation process straightforward—even for those without professional building experience.
The transformation to our home was remarkable. The patio extension has seamlessly integrated with our living space, and we now spend over half the year enjoying this outdoor area. Whether it's hosting gatherings or simply relaxing, the patio has become our favorite spot.
What impressed us most was the quality of the materials and the company's exceptional customer service. The team at Online Patios was incredibly helpful throughout the ordering process, ensuring everything went smoothly. .
The convenience of having the kit delivered directly to our door, coupled with the comprehensive support from the company, made the entire experience hassle-free.
Overall, we highly recommend Online Patios to anyone looking to enhance their outdoor living space. Their high-quality products, excellent customer service, and user-friendly DIY kits make them a top choice for a DIY patio
Thank you so much for your wonderful and detailed feedback!
We’re thrilled to hear that your DIY patio kit has become such a valuable addition to your home and that it has created a space you love spending time in. It’s fantastic that the kit was straightforward to assemble and that your father-in-law could help make it a fun weekend project.
We really appreciate your kind words about the quality of our materials and our customer service team — we strive to make every step easy and enjoyable for our customers. Knowing that the delivery and support met your expectations means a lot to us.
Thank you again for recommending Online Patios so highly. If you ever need anything in the future, we’re always here to help!
Quite the review title right, but it all honesty my wife and i ordered an 11 x 5 mtr insulated flyover and we could not be happier, we love the customer service, the quality and the time frame of delivery, we would highly recommend purchasing from online patios, we could not recommend them enough,
Thank you for your fantastic review! We love the title—it definitely grabs attention! We're so happy to hear you and your wife are thrilled with your insulated flyover and that our customer service, quality, and delivery timeframe all met your expectations.
If you ever need anything else, we’re always here to help.
Great customer service.
I rang multiple times asking questions and they were always happy to help.
As I was installing it myself they made the process easy to what exactly I wanted and needed.
I will be using these guys again in the future.
Thank you for your kind words and for choosing Online Patios for your insulated patio roof.
We are delighted to hear that the whole process was a smooth experience for you and we look forward to serving you again in the future.
Best regards,
The Online Patios Team
that pretty much sums up what you'll expect from this professional outfit. thanks for the assistance
Thank you for your kind words! We are glad to hear that you had an excellent experience with our service and quick delivery. Providing top-notch service is our top priority. We appreciate your support and look forward to assisting you again in the future.
I recently purchased a 6x4 freestanding patio from onlinepatios and couldn’t be happier with the customer service. When there was an issue with with a supplier (these things happen) the team at OnlinePatios went above and beyond to help. When my builder needed clarification on the design they happily guided him through the process. Great quality product, great service and a happy customer.
Thank you so much for taking the time to leave us a review, Steve.
We are thrilled to hear that you are happy with your 6x4 freestanding patio from us. We always strive to provide excellent customer service and we are glad to hear that we were able to assist you with any issues that arose. It's great to know that our team was able to guide your builder through the design process too and we truly appreciate your business and we hope you enjoy your new patio!
Best regards,
The Online Patios Team
I found this company very easy to deal with and contact was very good. The patio arrived on time and was delivered with no fuss by a driver that was cheerful and helpful about answering my questions. He put the patio parts exactly where I asked him to. If I needed another product from this company would not hesitate to contact them.
Excellent experience from beginning to end. Everyone I spoke to were very helpful and I received my kit quickly and in great condition
Our experience with the staff was above excellent. We live on the Western Downs, so all interaction was online, via phone and emails. The staff were so helpful through all aspects of purchase, delivery and council requirements. All of my questions were answered happily to ensure we got exactly what we were after. I highly recommend Online Patios. Our flyover has provided everything we were hoping for with many family gatherings under it. Thanks again to the staff for all their help.
Great to deal with and product was at a very high standard as a builder would highly recommend them and would recommend them.
Best customer service. Also you can choose what you want in terms of colour /theme. The whole project I got was better priced than other providers. They also give you the engineering report with well drawn diagrams for easy installation guide.
Well done Team Online Patio.
Can’t recommend enough.
Thank you so much
Ordered a kit through online patios and it was delivered perfectly and it went up perfectly. Very quality product.
