Terms & Conditions


  1. Before you proceed with your purchase, Online Patios Pty Ltd and www.onlinepatios.com.au requires you to accept specific terms and conditions related to this purchase.
  2. Online Patios Pty Ltd and Online Patio Roofing or ‘we’, ‘us’ or our, refers to the owner of the website – Online Patios Pty Ltd – A.B.N. 75 667 469 365. ‘You’ refers to you as the viewer/user of this website/quotation.

Note: The product/kit you have added to your cart and its components is custom made to your requirements. On this basis, this is a hard sale. Changes cannot be applied any time after 24 hours from the time of checkout. THERE IS NO ABILITY FOR REFUND OR RETURN.

The dimensions of each kit listed for sale on www.onlinepatios.com.au is measured as an overall size. The Company may, at its own discretion, alter the contents of the fixings/parts supplied in the kits. This will not affect the engineering or structural integrity of the kit in any way.

We cannot and will not accept returns if you make an incorrect decision and/or measurements or change your mind.

Online Patios Pty Ltd, suppliers and other third parties are not liable for any information or materials on this website – they are ordered entirely at your own risk.

Delivery is approximately 3 weeks following placement of your order, depending on the order requirements/powder coating and delivery location. The delivery date will be notified once available.

Deliveries will take place via a large crane truck. If there are specific instructions required for your delivery, you must notify the Company at least 48 hours prior to your delivery taking place. If you have ordered an insulated kit, you will receive two deliveries (single skin kits come in one delivery). You are not required to be home on the day of the delivery however it is your responsibility to notify the Company of any specific requirements. The Company is not responsible for any damage to your driveway/gardens during the delivery of the materials to site.

Please also be aware of requirements from an engineering perspective, along with local authorities to reach approval for construction (the onus to achieve these approvals is your responsibility).

To avoid disappointment, we strongly recommend engaging a professional tradesperson to ensure measurements and requirements are detailed correctly and correct approvals are obtained.

You can add additional components to your order, however the elements of colour, style of patio, size, thickness of sheeting etc, cannot be changed after the point of ordering. You also accept that some items may not be in stock at the time of order due to various factors out of our control. The Online Patios team will do its utmost to fulfil orders immediately or as soon as practicable.

If you are happy to accept these terms and conditions, please tick the below box and proceed to payment and shipping information.

Our team thanks you for your custom and hope we can receive a positive review from you and you’ll be happy with your product that you’ll recommend us to others.

Online Patios Pty Ltd is a wholly owned small business based 100% in Australia.

A wholly owned small business based 100% in Australia.